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Author: khalid@talentpro.global

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FAQ

Questions?

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1. What is Conversa AI?

Conversa AI is a no-code conversational AI platform that lets businesses create, train, and deploy intelligent AI agents for sales, support, lead capture, and automation across web, WhatsApp, and other channels.

2. How do I train my AI agent?

You can upload PDFs, documents, website URLs, business text, or FAQs. Conversa AI automatically indexes this data using RAG technology so agents respond accurately and stay aligned with your brand.

3. Do I need any coding to set up Conversa AI?

No. Everything—from knowledge training to lead forms, handover rules, and CRM integrations—is configured through a simple, no-code dashboard.

4. Can Conversa AI integrate with my existing systems?

Yes. You can connect WhatsApp, CRM systems, your website, emails, and custom APIs. The platform is designed to fit into your existing workflows without disrupting operations.

5. Does Conversa AI support human handover?

Absolutely. Conversa AI automatically switches to a human agent when needed, sending alerts and passing full context so your team can step in seamlessly.

6. How does Conversa Al qualify leads?

The Al captures details through custom lead fields, analyzes intent, tags conversations, and enriches lead profiles—so your team receives organized, sales-ready opportunities.

7. Is Conversa Al suitable for both small businesses and enterprise teams?

Yes. Conversa Al is built for flexibility—easy enough for SMBs and powerful enough for enterprise teams with multi-tenant access, API integrations, and scalable architecture.

8. What channels does Conversa Al support?

You can deploy your Al agent on your website, WhatsApp, social channels, landing pages, and more—ensuring customers can engage anywhere.

9. Does Conversa Al provide analytics?

Yes. The platform includes analytics for chats, engagement, lead performance, handover rates, and conversations—helping you optimize outcomes and improve customer experiences.

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