Feature / Data Source

Train AI with Your Business Knowledge

A powerful AI Agent depends on accurate business knowledge. The Data Source feature allows you to train your AI using trusted information from your website, product documentation, FAQs, PDF files, and other business resources. Instead of relying on generic AI responses, Conversa AI uses your own content to deliver answers that are relevant, accurate, and consistent with your business.

Managing your knowledge base is simple and flexible. As your products, services, or policies change, you can update existing resources or add new ones at any time. Conversa AI continuously references this information during conversations, helping customers receive reliable answers while reducing repetitive inquiries for your support team. The result is an AI Agent that grows alongside your business and becomes more valuable over time.