Support that answers instantly without losing the human touch.
Conversa AI resolves common questions the moment they’re asked, and hands off to your team with full context the moment a conversation needs a real person.
<2s
Faster Response Times
Customers get an answer in seconds, not hours.
80%
Reduced Support Workload
Avg. reduction in repetitive manual workload.
90%
Higher Customer Satisfaction
Faster, more consistent answers customers notice.
24/7
AI Availability
Support that never clocks out, in any time zone.
Long Response Times
Customers wait hours for answers that could take seconds, and lose patience before your team even sees the message.
Repetitive Customer Questions
The same FAQs get asked dozens of times a day, eating up hours your team could spend on complex cases.
High Support Volume
As the business grows, ticket volume grows faster than headcount can keep up with.
Disconnected Communication Channels
Conversations scatter across email, WhatsApp, and social — with no shared history between them.
AI That Guides Every Prospect Toward A Sale
From the first customer inquiry to final handoff, Conversa AI qualifies leads, captures
customer information and helps your sales team focus on high value opportunities.
01
Customer Inquiry
Customers reach out through your website, messaging apps, or live chat to ask questions about products, services, or support.
02
AI Conversation
Conversa AI instantly answers customer questions using your business knowledge and provides accurate, personalized assistance.
03
Issue Resolution
Resolve common inquiries automatically or guide customers through troubleshooting with clear, step-by-step AI assistance.
04
Ticket Creation
Automatically create support tickets for unresolved issues while collecting the required customer information and request details.
05
Customer Profile
Store customer conversations, support tickets, and interaction history in one centralized profile for better service.
06
Support Team
Transfer complex cases to human agents with complete conversation history and customer context for seamless support.
Everything You Need to Deliver Exceptional Customer Support
From AI-powered conversations to seamless human collaboration, equip your support team with the tools to resolve every customer inquiry efficiently.
AI Knowledge Base
Upload your website, PDFs, FAQs, product catalogs, and internal documents to build an AI that delivers accurate, business-specific responses. Keep your knowledge updated so customers always receive relevant and consistent support.
Human Handover
Automatically transfer conversations to your support team whenever AI reaches its confidence threshold or a customer requests human assistance. Every handover includes the full conversation history & customer context.
Omnichannel Support
Manage customer conversations from your website, WhatsApp, Telegram, Slack, and other connected channels through one unified inbox. Deliver a consistent support experience without switching between platforms.
Analytics & Insights
Monitor AI performance, response times, customer satisfaction, and conversation trends through real time dashboards. Use actionable insights to optimize your support operations and continuously improve customer experiences.
